Using better passwords makes us more secure and sharing passwords between co-workers is now a breeze. You should take a look at Hudu (usehudu.com) We switched from ITG and have never looked back. Passportal is excited to announce a new, creative content series featuring various bloggers to talk about what is trending in and around IT channel. … Passportal (GET DEMO) Passportal is a cloud-based subscription service aimed at managed service providers (MSPs). Explore Our Password and Documentation Management Products. I lit up the Documentation platform a couple months ago and I'm slowly digging into it. Increase security Credential Discovery and Automation. This cloud-based service includes a password manager and a … Passportal solutions are designed to encrypt, store, manage, and access privileged customer credentials and client knowledge quickly and securely. ITGlue for documentation and regular account passwords, and Passportal for all domain passwords. The base package includes a password manager and a document management system. This short video … IT Glue A combination of password manager and document … This means our technicians are spending a lot less time searching…. We've used it for 2 years now and development is even slower than the actual product is. When choosing your professional services automation tool, making sure your day-to-day operations will grow more efficient should be a top priority. The documentation has been critical for our growth and efficiency. Not so good for documentation. Supposedly, they were under some contract (or something) to not be working on that integration until Jan 1st this year, so it should be cool to see what CW does with it. SolarWinds Passportal Documentation Manager. Spot on. The product has really matured. Passportal is a recent acquisition of SolarWinds, which is a leading provider of IT infrastructure management software. Book a Demo * First … Combine encrypted data storage with automated password rotations across client credentials. I started small with ITG 5yrs ago.. it's more important that connectwise now tbh. It’s a better product with great support. PassPortal is good for passwords. Our documentation and password management are kept up to date allowing our contractors as well as the outsourced teams to know what we have in place. Resource for IT Managed Services Providers. Book a demo of SolarWinds ® Passportal + Documentation Manager to get started. However, with the new refinements to Ocular™, the release of Blink™ 2.0 and the pending … Passportal Resource Library As Passportal continues to be involved in conversations regarding trends, best practices, and solutions within the IT Service Industry, this is where we will provide you with … SolarWinds Passportal + Documentation Manager is a cloud-based, encrypted, automated password protection solution with documentation management. Do not recommend. IT Glue is good for documentation/integrations. SolarWinds Passportal Get Demo. Also, as others have mentioned, it can be painfully slow to navigate. I've also tried their browser extensions and it's not any better. It's pretty damn cheap too - just for the passwords portion. All passwords across our estate and all clients are now in Passportal, secure and easy to reset. IT Portal securely centralize docs, licenses, logins, contacts, apps, & devices. That's what killed ITG for me. We love the self-hosted option. We plan to give future reviews on wacky … At my old job, we would use Keepass and it's much easier to look up passwords. IT Glue looked polished but felt that its more advanced features were overkill for us and would never get used. Passportal will be attending a variety of events this summer – and if you’re in attendance, make sure you say, 'Hello!' 2. It’s the best product in our stack. Press question mark to learn the rest of the keyboard shortcuts. They are adding integrations weekly. Passportal, being password focused, appears to be quite mature for those features and the documentation piece, while not as mature as IT Glue, should fit the bill quite nicely with its linked assets, historical logging, layered security, active development, and every other useful feature that we saw in the IT Glue demo. It glue is shit for passwords. I refuse to use it unless I have to. SolarWinds Passportal Get Demo. 2. SolarWinds ® adds Passportal suite to its MSP product portfolio. Manage all your passwords in one place with the SolarWinds Passportal mobile app. Being able to link passwords to assets, articles, etc is awesome. Initiate Windows account password resets Ability to share passwords between applications and devices Detection and remediation of locked Windows accounts Notifications for password resets, locked and … They have a deal every black Friday, that's when we signed up. Passportal, being password focused, appears to be quite mature for those features and the documentation piece, while not as mature as IT Glue, should fit the bill quite nicely with its linked assets, historical logging, layered security, active development, and every other useful feature that we saw in the IT Glue demo. Passportal Ocular, Docs, and Sites has really helped my MSP mature and I'm very thankful to have it!! IT Portal is a cloud and on premise offering for IT Documentation and MSP Documentation. IT Portal … Same here. Automatically discover new Active Directory accounts and password … We use both. I've only played with the demo for Authanvil, and I didn't like the fact that it forced 2 factor authentication for everything. A word of warning, Passportal "lost" some of our saved credentials a while back and couldn't recover them. Passportal Site is a password management as a service product that extends the simplicity, security, and convenience of Passportal password management to your clients. We have been using their password solution for years and I don't think you can find anything feature-wise for the same price. We have zero complaints about ITG and passwords. Want to prepare for when a critical technician isn’t available? The software has enabled our business to organise, check and collate all our clients documentation and credentials in one place. pasPortal is a combination security framework and and online application that provides a personalized, single point of access to critical information and services. Slow as all hell (makes techs not want to use it), no decent import functionality and tonnes of bugs where things don't work right (titles of documents changing on their own when just opening/saving for example). This is an all in one sysadmin app that allows you to connect to multiple different sources and it just so happens to integrate well with Passportal. This release was to be exclusively shared during an All Partner Meeting on … Book a Demo WATCH COMUNET CASE STUDY . After six years officially in the MSP space, our company had started seeing cracks in the password/documentation component of our PSA - not the PSA's fault, we were making it do things it wasn't designed to do - so we looked at IT Glue and Passportal. Sure it’s not client password management but it works for client access to look up their passwords. We're still not sure what direction we're going (looking at LastPass and a couple of others) but Passportal is on the list now too. Support's response was seriously lacking. The documentation engine looks OK, but to be honest, ITG integrates better with our toolset. Person saying ITG sucks for passwords is totally wrong. We work with dozens of tools and passportal has easily been the most useful one. Welcome to your pasPortal experience! Something about a broken process with their internal backups and an "oops, sorry". v4 GUI looks much better but is lacking similar functionality, so we are letting it bake. Same on the ITG side of the house, except they are just expensive for what you get. Overall: SolarWinds Passportal … © SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd. All Rights Reserved. Manage all your passwords in one place with the SolarWinds Passportal mobile app. Not so good for passwords. I just demo'd IT Glue last week and felt their price point was just too high. YMMV. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND…, My documentation for clients is so much easier to access and the runbooks feature gives you a nice readable document to hand over should the need arise. 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